eBay Customer FAQ

At eBay, there are several ways you can get in touch with their customer service for seller issues. You can visit the "Help & Contact" section at the top of their homepage and select the relevant topic. If you can't find what you're looking for, click on "Contact Us" to connect directly with a representative. The company provides various options such as chat, email, or a phone call. Remember, to view these options, you need to be logged into your account. Just follow the instructions provided! We also recommend checking the resolution center in your account to report and resolve your seller issues.

Sorry for the confusion, but we can't provide GitHub's phone number here. Luckily, the most up-to-date contact information for eBay can be found right here on the page you're viewing. Please look for the relevant link for assistance.

If a seller has reported an unpaid item strike against you, it's recommended to first reach out to the seller and try to settle the matter together. The seller can remove your strike within 96 hours of listing closure if you pay for the item or mutually agree to cancel the transaction. If the seller is unresponsive or unwilling to remove the strike, and you believe you were unfairly targeted, you can appeal through the eBay Resolution Center. Please note that eBay will judge cases individually according to the evidence provided. It's important to keep good communication and show intent to resolve the dispute.

We're sorry to hear about this issue. You can request a return or report the seller if you didn't receive what you ordered. To request a return, go to your Purchase History, find the item, and select "Return this item." Choose the reason 'Doesn't match description or photos' and follow the instructions. Reach out to the seller next to communicate the issue. If the problem isn't resolved, you can ask eBay to step in and help after 3 business days. They will review your case and usually provide a resolution within 48 hours. Please note that you are protected by the eBay Money Back Guarantee if you received an item that is not as described in the listing.

To request a refund on eBay, locate the item in your Purchase History under "My eBay." Click "More Actions" beside the item you want to return and select "Return this item.” After, choose your reason for the return. The seller's return policy instructions will guide you through what to do next. If approved, you'll need to return the item in the same condition you received it within the seller's return window. USPS, UPS, and FedEx are popular services for returns. Keep the tracking number as proof of return shipping. After the seller receives the item, they should issue your refund within 6 business days. If there's an issue, you can ask eBay to step in and help.