We're sorry to hear about this problem. There could be a few reasons why you can't find your order. It might take a bit of time for your order to show up in your Groupon account, especially if it was recently placed. If you've checked your account and your email (including your spam/junk folder) for a confirmation but still can't find it, the order might not have gone through successfully. In this case, you should be able to try ordering again. If you're unable to reorder, it's possible the deal has sold out. Also, ensure that you're checking the correct Groupon account if you have more than one. If the problem persists, we suggest reaching out to Groupon customer service directly.
Asked May 13, 2024 8:11 PM